one ton gorilla

I had to name my iPod, cause it is a loyal friend, even better than a pet. So I named her bPod. The last week of June bPod started acting stupid, she wouldn't respond to my touch. I assumed that the hold switch was getting stuck in the hold position. I tried everything I could and even called Apple but bPod remained lifeless. So I laid her to rest in a box and sent her to Apple. I have been checking the repair status on the web daily awaiting her return. But alas, as of last week, an Apple tech looked at her and found her to be un-repairable and ordered me a replacement. But no replacement has come What could be taking so long?